Update - We want to inform you about a potential issue with your L1 and L2 Water Leak and Freeze Detector devices.
Some users may notice their devices showing as "offline" in their mobile apps.
To resolve the "offline" status, please press and release the button on the side of your device.
A light will appear on the device. The device will show online in the app within 2 minutes.
We apologize for any inconvenience.
We will continue to investigate and provide further updates.
Jan 03, 2025 - 21:17 UTC
Some users may notice their devices showing as "offline" in their mobile apps.
To resolve the "offline" status, please press and release the button on the side of your device.
A light will appear on the device. The device will show online in the app within 2 minutes.
We apologize for any inconvenience.
We will continue to investigate and provide further updates.
Jan 03, 2025 - 21:17 UTC
Identified - We want to inform you about a potential issue with your L1 and L2 Water Leak and Freeze Detector devices.
Some users may notice their devices showing as "offline" in their mobile apps.
To resolve the "offline" status, please press and release the button on the side of your device.
A light will appear on the device. The device will show online in the app within 2 minutes.
We apologize for any inconvenience.
We will continue to investigate and provide further updates.
Jan 03, 2025 - 20:05 UTC
Some users may notice their devices showing as "offline" in their mobile apps.
To resolve the "offline" status, please press and release the button on the side of your device.
A light will appear on the device. The device will show online in the app within 2 minutes.
We apologize for any inconvenience.
We will continue to investigate and provide further updates.
Jan 03, 2025 - 20:05 UTC
Update - There is upcoming maintenance planned on from 24th December 2024 3:15 AM EST to 24th December 2024 6:00AM EST, during that time some users may experience temporary issues. We expect the access to return very soon.
Dec 24, 2024 - 09:51 UTC
Dec 24, 2024 - 09:51 UTC
In progress - There is upcoming maintenance planned on from 24th December 2024 3:15 AM EST to 24th December 2024 6:00AM EST, during that time some users may experience temporary issues. We expect the access to return very soon.
Dec 24, 2024 - 09:51 UTC
Dec 24, 2024 - 09:51 UTC
Scheduled - There is upcoming maintenance planned on from 24th December 2024 3:15 AM EST to 24th December 2024 5:00AM EST, during that time some users may experience temporary issues. We expect the access to return very soon.
Dec 24, 2024 08:15-10:00 UTC
Dec 24, 2024 08:15-10:00 UTC
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