TCC
Incident Report for Resideo
Resolved
All services are operational.
Posted May 28, 2024 - 13:12 UTC
Update
All services are running normally
Posted May 22, 2024 - 08:12 UTC
Monitoring
All services are running normally
Posted May 22, 2024 - 08:11 UTC
Investigating
We are aware some of our customers are experiencing issues with our TCC application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
Posted May 22, 2024 - 03:51 UTC
This incident affected: My Total Connect Comfort Application, Total Connect Comfort International Application, and Total Connect Comfort International Web Portal.