Resideo Status

All Systems Operational

My Total Connect Comfort Application Operational

Total Connect Comfort International Application Operational

Total Connect Comfort International Web Portal Operational

Resideo Smart Home Operational

First Alert App Operational

AlarmNet Services Operational

AlarmNet 360 Operational

Total Connect 2.0 Operational

Video Services Operational

Signaling Services Operational

3rd Party Services Operational

Products Operational

Security Products and Peripherals Operational

Comfort Products Operational

Resideo Pro App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 22, 2026

No incidents reported today.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

FA App

Resolved - All systems are operational.
May 19, 00:30 UTC

Identified - We are seeing recovery on the First Alert Application. Some users may still experience issues seeing their devices in the App. Our team is actively working to restore full functionality and we will continue to provide updates until fully resolved.
May 19, 00:07 UTC

Investigating - We are aware some of our customers are experiencing issues with our First Alert application. Devices can still be controlled locally, but may not be visible in the app. We apologize for any inconvenience this may cause.
May 18, 21:32 UTC

May 18, 2026

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.