All Systems Operational

My Total Connect Comfort Application Operational
Total Connect Comfort International Application Operational
Total Connect Comfort International Web Portal Operational
Resideo Smart Home Operational
First Alert App Operational
AlarmNet Services Operational
AlarmNet 360 Operational
Total Connect 2.0 Operational
Video Services Operational
Signaling Services Operational
3rd Party Services Operational
Products Operational
Security Products and Peripherals Operational
Comfort Products Operational
Resideo Pro App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 15, 2026
Resideo Smart Home
Completed - Systems are operational.
Jun 15, 10:09 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Jun 15, 07:18 UTC
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
TC2.0 mobile app
Resolved - All services are running normally.
Jun 5, 23:17 UTC
Investigating - We are aware some of our customers are experiencing issues with our Total Connect 2.0 application. All services, including alarm delivery, are operational, but users' TC2.0 mobile app may not update system status. We apologize for the inconvenience, and are actively working towards a resolution.
Jun 5, 21:50 UTC
Jun 4, 2026
Resideo Smart Home
Resolved - Systems are operational.
Jun 4, 15:14 UTC
Identified - We have identified the cause and are working on a resolution. Our team is actively working to restore full functionality and we will continue to provide updates until fully resolved.
Jun 4, 14:32 UTC
Investigating - We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.
Jun 4, 12:17 UTC
Resideo Smart Home
Completed - All services are running normally.
Jun 4, 10:13 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Jun 4, 06:15 UTC
Jun 3, 2026
Security Panel - Tamper
Resolved - Systems are operational.
Jun 3, 19:14 UTC
Investigating - Some LTEM-X and Vista-21Ip panels are showing tamper enabled and causing the device to be in a trouble condition.  This is occurring on some new accounts created in AlarmNet360 beginning on 6/3/26 and is discovered during the initial installation.  Our team is actively investigating. We apologize for the inconvenience.

Alarm Delivery is not affected.
Jun 3, 16:37 UTC
Resideo Smart Home
Completed - All services are running normally.
Jun 3, 11:04 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Jun 3, 05:56 UTC
Jun 2, 2026
Resideo Smart Home
Completed - All services are running normally.
Jun 2, 10:30 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Jun 2, 06:22 UTC
Jun 1, 2026

No incidents reported.

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