All Systems Operational
My Total Connect Comfort Application ? Operational
Total Connect Comfort International Application ? Operational
Total Connect Comfort International Web Portal ? Operational
Resideo Smart Home ? Operational
Total Connect 2.0 ? Operational
Alarmnet 360 ? Operational
First Alert App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 18, 2024

No incidents reported today.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024
Resolved - All services are running normally
Jun 13, 16:00 UTC
Investigating - AlarmNet is experiencing some issues impacting AN360 functionality. Please log into the AN360 web site for more details. We appreciate your patience as we work to resolve this issue.
ALARM DELIVERY SERVICES ARE NOT IMPACTED.

Jun 13, 15:30 UTC
Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Resolved - Service is Fully Operational All services are running normally
Jun 7, 19:25 UTC
Investigating - We are aware some of our customers are experiencing issues with our TCC application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
Jun 6, 14:57 UTC
Resolved - All services have been restored.
Jun 7, 17:08 UTC
Update - All services have been restored.
Jun 7, 17:07 UTC
Identified - AlarmNet is experiencing some issues impacting the Total Connect 2.0 functionality. This may impact end user's remote capability. Please log into the AN360 web site for more details. We appreciate your patience while we work to resolve this issue.
Jun 7, 16:50 UTC
Jun 6, 2024
Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.