All Systems Operational
My Total Connect Comfort Application ? Operational
Total Connect Comfort International Application ? Operational
Total Connect Comfort International Web Portal ? Operational
Resideo Smart Home ? Operational
Total Connect 2.0 ? Operational
Alarmnet 360 ? Operational
First Alert App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 10, 2024

No incidents reported today.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024
Completed - All services are running normally.
Dec 5, 11:59 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period.
Dec 5, 08:02 UTC
Dec 4, 2024
Completed - All services are running normally.
Dec 4, 11:49 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period.
Dec 4, 09:24 UTC
Dec 3, 2024
Resolved - Systems are operational.
Dec 3, 23:37 UTC
Investigating - We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
Dec 3, 17:18 UTC
Resolved - All services are running normally
Dec 3, 15:43 UTC
Investigating - We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.
Dec 3, 13:42 UTC
Completed - All services are running normally.
Dec 3, 15:11 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period.
Dec 3, 08:39 UTC
Resolved - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Dec 3, 07:31 UTC
Investigating - We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.
Dec 3, 06:01 UTC
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.