All Systems Operational
My Total Connect Comfort Application ? Operational
Total Connect Comfort International Application ? Operational
Total Connect Comfort International Web Portal ? Operational
Resideo Smart Home ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 8, 2023

No incidents reported today.

Feb 7, 2023

No incidents reported.

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023
Resolved - All services are running normally.
Feb 2, 06:25 UTC
Monitoring - We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.
Feb 1, 17:08 UTC
Feb 1, 2023
Jan 31, 2023

No incidents reported.

Jan 30, 2023
Completed - All services are running normally
Jan 30, 06:12 UTC
Scheduled - There is upcoming maintenance planned on 30th January between 12.00 to 4.00 AM EST, during that time some users may experience temporary issues. We expect the access to return very soon.
Jan 29, 20:44 UTC
Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Resolved - Service is Fully Operational.
All services are running normally

Jan 27, 00:47 UTC
Investigating - We are aware some of our customers are experiencing issues with our Total Connect Comfort application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
Jan 26, 21:56 UTC
Identified - We are aware some of our customers are experiencing issues with our Total Connect Comfort application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
Jan 26, 21:00 UTC
Jan 26, 2023
Jan 25, 2023
Completed - All services are running normally.
Jan 25, 09:16 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period.
Jan 25, 05:09 UTC
Resolved - Service is Fully Operational. All services are running normally
Jan 25, 04:31 UTC
Investigating - We are aware some of our customers are experiencing issues with our Total Connect Comfort application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
Jan 25, 03:38 UTC