All Systems Operational
My Total Connect Comfort Application ? Operational
Total Connect Comfort International Application ? Operational
Total Connect Comfort International Web Portal ? Operational
Resideo Smart Home ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 17, 2022

No incidents reported today.

Aug 16, 2022
Completed - All services are running normally
Aug 16, 06:48 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Aug 16, 04:17 UTC
Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022
Resolved - Fully Operational
Aug 9, 21:34 UTC
Investigating - Degraded Performance
Aug 9, 20:32 UTC
Resolved - All services are running normally
Aug 9, 14:18 UTC
Identified - We are aware some of our customers and partners are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.
Aug 9, 03:21 UTC
Aug 8, 2022
Resolved - All services are running normally
Aug 8, 09:48 UTC
Update - We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.
Aug 8, 04:03 UTC
Update - We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.
Aug 8, 03:07 UTC
Investigating - We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.
Aug 8, 02:43 UTC
Aug 7, 2022

No incidents reported.

Aug 6, 2022
Resolved - All services are running normally and are fully operational.
Aug 6, 08:00 UTC
Investigating - We are aware some of our customers are experiencing issues with our TCC application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
Aug 6, 05:41 UTC
Aug 5, 2022

No incidents reported.

Aug 4, 2022
Completed - All services are running normally
Aug 4, 09:41 UTC
Scheduled - Server under maintenance

Some users may experience temporary issues. We expect the access to return very soon.

Aug 4, 03:26 UTC
Aug 3, 2022
Completed - Server Maintenance Completed
All services are running normally

Aug 3, 08:21 UTC
Scheduled - Server under maintenance

Some users may experience temporary issues. We expect the access to return very soon.

Aug 3, 03:33 UTC