All Systems Operational
My Total Connect Comfort Application ? Operational
Total Connect Comfort International Application ? Operational
Total Connect Comfort International Web Portal ? Operational
Resideo Smart Home ? Operational
Total Connect 2.0 ? Operational
Alarmnet 360 ? Operational
First Alert App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 11, 2024

No incidents reported today.

Oct 10, 2024
Resolved - All services have been restored.
Oct 10, 20:35 UTC
Investigating - AlarmNet is experiencing some issues impacting the Total Connect 2.0 functionality. This may impact end user's remote capability. We appreciate your patience while we work to resolve this issue.
Oct 9, 16:57 UTC
Oct 9, 2024
Oct 8, 2024
Completed - All services are running normally.
Oct 8, 08:01 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period.
Oct 8, 07:03 UTC
Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Completed - All services are running normally.
Oct 3, 09:34 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period.
Oct 3, 07:11 UTC
Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024
Resolved - Systems are operational.
Sep 27, 15:47 UTC
Identified - We are aware that upon initial sign in, some Total Connect mobile app users have observed pop-ups about Emergency Contacts, Test Mode, and Dispatch events.
These messages will be featured in a future release, but we ask you to disregard at this time.
These messages do not interfere with the normal function of your equipment.
We apologize for any confusion.

Sep 26, 13:51 UTC