Resideo Status

All Systems Operational

My Total Connect Comfort Application Operational

Total Connect Comfort International Application Operational

Total Connect Comfort International Web Portal Operational

Resideo Smart Home Operational

Total Connect 2.0 Operational

Alarmnet 360 Operational

First Alert App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 25, 2024

No incidents reported today.

Oct 24, 2024

First Alert Mobile App

Resolved - All services are running normally.
Oct 24, 02:15 UTC

Investigating - We are aware some of our customers are experiencing issues with our application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
Oct 24, 02:08 UTC

Oct 23, 2024

No incidents reported.

Oct 22, 2024

Total Connect 2.0

Resolved - All services have been restored.
Oct 22, 18:19 UTC

Investigating - AlarmNet is experiencing some email issues impacting the Total Connect 2.0 functionality. This may impact end user's remote capability. We appreciate your patience while we work to resolve this issue.
Oct 22, 15:53 UTC

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

Alarmnet 360

Resolved - All services are running normally
Oct 17, 21:11 UTC

Investigating - AlarmNet is experiencing some issues impacting AN360 functionality. We appreciate your patience as we work to resolve this issue.

ALARM DELIVERY SERVICES ARE NOT IMPACTED.
Oct 17, 17:14 UTC

Oct 16, 2024

Total Connect 2.0

Resolved - All services have been restored.
Oct 16, 20:11 UTC

Investigating - AlarmNet is experiencing some issues impacting the Total Connect 2.0 functionality. This may impact end user's remote capability. We appreciate your patience while we work to resolve this issue.
Oct 16, 18:32 UTC

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.