Investigating - We are aware that some of our customers are experiencing issues with enrolling their T6 devices in the Resideo Connect Application after unregistering.

Affected customers may see a "Device Already Registered" error. Our teams are working to investigate this issue.
Direct control of your T6 is not affected.

We apologize for any inconvenience.

Oct 28, 2026 - 16:05 UTC
First Alert App Operational
Resideo Pro App Operational
My Total Connect Comfort Application Operational
Total Connect Comfort International Application Operational
Total Connect Comfort International Web Portal Operational
Resideo Smart Home Operational
AlarmNet Services Operational
AlarmNet 360 Operational
Total Connect 2.0 Operational
Video Services Operational
Signaling Services Operational
3rd Party Services Operational
Products Degraded Performance
Security Products and Peripherals Operational
Comfort Products Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 28, 2026

Unresolved incident: T6 - Registration Issues.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Completed - Maintenance is completed.
Oct 15, 08:58 UTC
Scheduled - The Resideo Smart Home App is undergoing scheduled maintenance from October 13-15, 2026, between 2:00 AM and 6:00 AM EST. The app will be unavailable during the maintenance window.

Direct control of your devices will remain operational. We apologize for any inconvenience.

Oct 15, 05:00 UTC

Oct 14, 2026

Completed - Maintenance is completed.
Oct 14, 10:13 UTC
Scheduled - The Resideo Smart Home App is undergoing scheduled maintenance from October 13-15, 2026, between 2:00 AM and 6:00 AM EST. The app will be unavailable during the maintenance window.

Direct control of your devices will remain operational. We apologize for any inconvenience.

Oct 14, 05:03 UTC