All Systems Operational

First Alert App Operational
Resideo Pro App Operational
My Total Connect Comfort Application Operational
Total Connect Comfort International Application Operational
Total Connect Comfort International Web Portal Operational
Resideo Smart Home Operational
AlarmNet Services Operational
AlarmNet 360 Operational
Total Connect 2.0 Operational
Video Services Operational
Signaling Services Operational
3rd Party Services Operational
Products Operational
Security Products and Peripherals Operational
Comfort Products Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 8, 2026

No incidents reported today.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Resideo Smart Home Scheduled Maintenance
Completed - All systems are operational.
Oct 1, 08:15 UTC
Scheduled - We are updating the Resideo Smart Home platform.

During the maintenance window, remote device control will not be operational, but users will have local control of devices.

We apologize for any inconvenience caused during this period.
Oct 1, 05:00 UTC

Sep 30, 2026

Resideo Smart Home Scheduled Maintenance
Completed - All systems are operational.
Sep 30, 10:05 UTC
Scheduled - We are updating the Resideo Smart Home platform.

During the maintenance window, remote device control will not be operational, but users will have local control of their devices.

We apologize for any inconvenience caused during this period.
Sep 30, 05:08 UTC

Sep 29, 2026

First Alert Application-Water Leak Detector Status
Resolved - We continue to monitor progress.
Sep 29, 17:20 UTC
Monitoring - Some Water Leak Detectors may currently appear off-line in the First Alert App.

While your device(s) may appear off-line in the app, if a water leak is detected, the detector will correctly alert and send an in-app notification.

We expect devices to be restored to online status within 12 hours or users may reset the device by pressing the button for two seconds or less.

We are working to correct the issue and apologize for any inconvenience.
Sep 29, 15:59 UTC
TCC Scheduled Maintence
Completed - Complete.
Sep 29, 14:04 UTC
Scheduled - We are updating the Total Connect Comfort (TCC) system.

TCC services will be unavailable during the maintenance window, but users will have local control of devices.
We apologize for any inconvenience caused during this period.
Sep 29, 05:00 UTC
TCC Scheduled Maintence
Completed - All systems are operational.
Sep 29, 10:31 UTC
Scheduled - We are updating the Total Connect Comfort (TCC) system.

TCC services will be unavailable during the maintenance window, but users will have local control of devices.
We apologize for any inconvenience caused during this period.
Sep 29, 05:00 UTC

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

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