Resideo Status

All Systems Operational

First Alert App Operational

Resideo Pro App Operational

My Total Connect Comfort Application Operational

Total Connect Comfort International Application Operational

Total Connect Comfort International Web Portal Operational

Resideo Smart Home Operational

AlarmNet Services Operational

AlarmNet 360 Operational

Total Connect 2.0 Operational

Video Services Operational

Signaling Services Operational

3rd Party Services Operational

Products Operational

Security Products and Peripherals Operational

Comfort Products Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Resideo Smart Home Jun `17`, `2026` `06:00`-`10:00` UTC

Update - All services are running normally.
Jun 17, 2026 - 11:02 UTC

Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Jun 17, 2026 - 05:27 UTC

Resideo Smart Home Jul `1`, `2026` `06:00`-`10:00` UTC

Update - All services are running normally.
Jul 01, 2026 - 10:50 UTC

Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period.
Jul 01, 2026 - 05:20 UTC

TCC - Scheduled Maintenance Jul `22`, `2026` `06:00`-`10:00` UTC

We are updating the Total Connect Comfort (TCC) system.
TCC services will be unavailable during the maintenance window, but users will have local control of devices.

We apologize for any inconvenience caused during this period.
Posted on Jul 21, 2026 - 18:25 UTC

Resideo Applications Jul `23`, `2026` `06:00`-`10:00` UTC

Resideo Smart Home & First Alert Applications have an upcoming maintenance window scheduled.
For a brief period, some users may experience temporary issues with remote control of their devices. Local control of equipment is not affected.

We apologize for any inconvenience caused during this period.
Posted on Jul 21, 2026 - 20:02 UTC

Past Incidents

Jul 27, 2026

No incidents reported today.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

VX1 Video Doorbell

Resolved - All systems are operational.
Jul 23, 20:20 UTC

Update - Upon investigation, this incident also impacts the CX Series cameras as well.

We appreciate your patience while we work towards a resolution, and will continue to provide updates.
Jul 23, 18:46 UTC

Investigating - Some TC2 and First Alert users with the VX1 Video Doorbell may intermittently experience failure to live-stream. Additionally, event notifications may be delayed.
No other products or services are impacted, and the team is actively investigating. We apologize for the inconvenience.
Jul 23, 18:22 UTC

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Resideo Smart Home

Completed - All services are running normally.
Jul 21, 07:57 UTC

Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period.
Jul 21, 05:16 UTC

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

All Systems Operational

Scheduled Maintenance

Resideo Smart Home Jun 17, 2026 06:00-10:00 UTC

Resideo Smart Home Jul 1, 2026 06:00-10:00 UTC

TCC - Scheduled Maintenance Jul 22, 2026 06:00-10:00 UTC

Resideo Applications Jul 23, 2026 06:00-10:00 UTC

Past Incidents

Resideo Smart Home Jun `17`, `2026` `06:00`-`10:00` UTC

Resideo Smart Home Jul `1`, `2026` `06:00`-`10:00` UTC

TCC - Scheduled Maintenance Jul `22`, `2026` `06:00`-`10:00` UTC

Resideo Applications Jul `23`, `2026` `06:00`-`10:00` UTC