Resideo Status

All Systems Operational

My Total Connect Comfort Application Operational

Total Connect Comfort International Application Operational

Total Connect Comfort International Web Portal Operational

Resideo Smart Home Operational

Total Connect 2.0 Operational

Alarmnet 360 Operational

First Alert App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 11, 2024

No incidents reported today.

Oct 10, 2024

Total Connect 2.0

Resolved - All services have been restored.
Oct 10, 20:35 UTC

Investigating - AlarmNet is experiencing some issues impacting the Total Connect 2.0 functionality. This may impact end user's remote capability. We appreciate your patience while we work to resolve this issue.
Oct 9, 16:57 UTC

Oct 9, 2024

Oct 8, 2024

Resideo Smart Home

Completed - All services are running normally.
Oct 8, 08:01 UTC

Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period.
Oct 8, 07:03 UTC

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

Resideo Smart Home

Completed - All services are running normally.
Oct 3, 09:34 UTC

Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period.
Oct 3, 07:11 UTC

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

Total Connect 2.0 App

Resolved - Systems are operational.
Sep 27, 15:47 UTC

Identified - We are aware that upon initial sign in, some Total Connect mobile app users have observed pop-ups about Emergency Contacts, Test Mode, and Dispatch events.
These messages will be featured in a future release, but we ask you to disregard at this time.
These messages do not interfere with the normal function of your equipment.
We apologize for any confusion.
Sep 26, 13:51 UTC