Resideo Status

All Systems Operational

My Total Connect Comfort Application Operational

Total Connect Comfort International Application Operational

Total Connect Comfort International Web Portal Operational

Resideo Smart Home Operational

First Alert App Operational

AlarmNet Services Operational

AlarmNet 360 Operational

Total Connect 2.0 Operational

Video Services Operational

Signaling Services Operational

3rd Party Services Operational

Products Operational

Security Products and Peripherals Operational

Comfort Products Operational

Resideo Pro App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 5, 2026

No incidents reported today.

Jun 4, 2026

Resideo Smart Home

Resolved - Systems are operational.
Jun 4, 15:14 UTC

Identified - We have identified the cause and are working on a resolution. Our team is actively working to restore full functionality and we will continue to provide updates until fully resolved.
Jun 4, 14:32 UTC

Investigating - We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.
Jun 4, 12:17 UTC

Resideo Smart Home

Completed - All services are running normally.
Jun 4, 10:13 UTC

Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Jun 4, 06:15 UTC

Jun 3, 2026

Security Panel - Tamper

Resolved - Systems are operational.
Jun 3, 19:14 UTC

Investigating - Some LTEM-X and Vista-21Ip panels are showing tamper enabled and causing the device to be in a trouble condition. This is occurring on some new accounts created in AlarmNet360 beginning on 6/3/26 and is discovered during the initial installation. Our team is actively investigating. We apologize for the inconvenience.

Alarm Delivery is not affected.
Jun 3, 16:37 UTC

Resideo Smart Home

Completed - All services are running normally.
Jun 3, 11:04 UTC

Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Jun 3, 05:56 UTC

Jun 2, 2026

Resideo Smart Home

Completed - All services are running normally.
Jun 2, 10:30 UTC

Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Jun 2, 06:22 UTC

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

TC2 SMS Notifications

Resolved - All systems are operational.
May 23, 19:12 UTC

Investigating - We are aware some TC2 users may experience intermittent issues with SMS notifications. Email and push notifications are not affected. We are actively investigating and apologize for the inconvenience.
May 23, 18:19 UTC

May 22, 2026

No incidents reported.