All Systems Operational

My Total Connect Comfort Application Operational
Total Connect Comfort International Application Operational
Total Connect Comfort International Web Portal Operational
Resideo Smart Home Operational
First Alert App Operational
AlarmNet Services Operational
AlarmNet 360 Operational
Total Connect 2.0 Operational
Video Services Operational
Signaling Services Operational
3rd Party Services Operational
Products Operational
Security Products and Peripherals Operational
Comfort Products Operational
Resideo Pro App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 9, 2025

No incidents reported today.

Dec 8, 2025
Resideo Smart Home Unregistrations
Resolved - All systems have recovered and are now operational.
Dec 8, 18:46 UTC
Identified - Honeywell Home devices (Round/T5/T6/WLD/L1/T9/T10/T10+) controlled through the Resideo App cannot be unregistered at this time. Devices are still working manually, and new registrations are succeeding, but due to a 3rd party issue, we are unable to unregister. We are actively working the issue and will provide an update when resolved.

We apologize for the inconvenience caused.
Dec 8, 16:17 UTC
Resideo Smart Home
Completed - All services are running normally
Dec 8, 12:44 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Dec 8, 06:59 UTC
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Resideo Smart Home
Completed - All services are running normally
Dec 4, 10:46 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Dec 4, 06:48 UTC
Dec 3, 2025
Resideo Smart Home
Completed - All services are running normally
Dec 3, 10:45 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Dec 3, 06:46 UTC
Dec 2, 2025
Resideo Smart Home
Completed - All systems are operational.
Dec 2, 12:48 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Dec 2, 08:25 UTC
Dec 1, 2025
Resideo Smart Home
Completed - All services are running normally
Dec 1, 18:04 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Dec 1, 08:34 UTC
Resideo Smart Home App
Resolved - All services are running normally.
Dec 1, 17:55 UTC
Identified - Resideo Smart Home App - setpoint changes failing

Some users may experience an error when attempting to change their temperature set point via the Resideo Smart Home app.
An issue was observed during our scheduled maintenance, and we are actively working on a resolution.
New device registrations, and other app services are not impacted.
Your device will continue to operate normally, and can be controlled manually from the device screen

Thank you for your patience while we address the issue
Dec 1, 17:23 UTC
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Resideo Smart Home
Completed - All services are running normally
Nov 25, 10:49 UTC
Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Nov 25, 08:32 UTC
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