All Systems Operational

First Alert App Operational
Resideo Pro App Operational
My Total Connect Comfort Application Operational
Total Connect Comfort International Application Operational
Total Connect Comfort International Web Portal Operational
Resideo Smart Home Operational
AlarmNet Services Operational
AlarmNet 360 Operational
Total Connect 2.0 Operational
Video Services Operational
Signaling Services Operational
3rd Party Services Operational
Products Operational
Security Products and Peripherals Operational
Comfort Products Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

3rd Party Maintenance-Email Services Sep 23, 2026 08:00-08:30 UTC

Our 3rd party email service provider, Mailjet is undergoing scheduled maintenance.

During this maintenance period, email notifications will be temporarily unavailable.

Please note that push notifications and SMS notifications will continue to operate normally throughout the maintenance window.

We apologize for any inconvenience.
Posted on Sep 22, 2026 - 20:17 UTC

Sep 22, 2026

No incidents reported today.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

TC2 Maintenance
Resolved - All systems operational.
Sep 9, 09:03 UTC
Monitoring - TC2 is undergoing scheduled maintenance. During this period, live camera video streaming, cloud clip storage, and notifications are temporarily unavailable.
Sep 9, 06:21 UTC
Application Maintenance
Resolved - All systems operational.
Sep 9, 09:03 UTC
Update - Maintenance underway.
Sep 9, 07:05 UTC
Monitoring - Resideo Home, First Alert, and Resideo Pro applications, along with the Resideo Pro web portal, are undergoing scheduled maintenance. During the maintenance period, app and portal access, remote device control, live camera streaming, cloud clip storage and notifications will be temporarily unavailable. Local device operation will remain unaffected.
Sep 9, 06:20 UTC
TC2 Planned Maintenance
Completed - Pending..
Sep 9, 01:00 UTC
Scheduled - TC2 is scheduled to undergo maintenance. During the maintenance window, live camera video streaming, cloud clip storage, and notifications will be temporarily unavailable.
Sep 9, 00:00 UTC
Application Maintenance
Completed - Pending.
Sep 9, 01:00 UTC
Scheduled - Resideo Home, First Alert, and Resideo Pro applications, along with the Resideo Pro web portal, are scheduled for upcoming maintenance. During the maintenance period, app and portal access, remote device control, live camera streaming, cloud clip storage and notifications will be temporarily unavailable. Local device operation will remain unaffected.
Sep 9, 00:00 UTC

Sep 8, 2026

No incidents reported.

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