My Total Connect Comfort

Incident Report for Resideo

Resolved

All services are running normally.
Posted Jun 21, 2025 - 17:06 UTC

Investigating

We are aware some of our customers are experiencing issues with our application. This may impact logging in and controlling your devices remotely. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may cause.
Posted Jun 21, 2025 - 15:57 UTC
This incident affected: My Total Connect Comfort Application, Total Connect Comfort International Application, and Total Connect Comfort International Web Portal.