Alarmnet 360

Incident Report for Resideo

Resolved

All services are running normally.
Posted Jul 19, 2024 - 18:22 UTC

Update

TC2 email issue beginning to recover.
Posted Jul 19, 2024 - 17:47 UTC

Update

As a result of the global Microsoft outage, a small percentage of our customers were impacted for several hours overnight. Most of our systems are back online and we'll continue to monitor closely and will share updates at status.resideo.com
Posted Jul 19, 2024 - 13:00 UTC

Investigating

Problems with 3rd party vendor causing several impacts for AlarmNet customers.
All Pro Series and LTEM-P devices failing on all services.
TC2 Application notifications and event processing are delayed.
Posted Jul 19, 2024 - 07:57 UTC
This incident affected: Alarmnet 360.