Total connect Comfort

Incident Report for Resideo

Resolved

All services are running normally and are fully operational.

Posted Jul 23, 2022 - 07:37 UTC

Investigating

We are aware some of our customers are experiencing issues with our TCC application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

Posted Jul 23, 2022 - 06:26 UTC

This incident affected: My Total Connect Comfort Application, Total Connect Comfort International Application, and Total Connect Comfort International Web Portal.