TCC - Technical difficulties
Incident
Report for Resideo
Resolved
Service is Fully Operational - All services are running normally
Update
Server under maintenance - Some users may experience temporary issues. We expect the access to return very soon.
Monitoring
We are aware some of our customers are experiencing intermittent issues controlling their thermostats remotely with our Total Connect Comfort (TCC) application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience experienced.
Identified
We are aware some of our customers are experiencing login issues with our Total Connect Comfort (TCC) application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience experienced.
This incident affected: My Total Connect Comfort Application and Total Connect Comfort International Application.