Total Conn

Incident Report for Resideo

Resolved

All systems are operational.
Posted Nov 11, 2026 - 19:27 UTC

Identified

We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application.

Your devices can still be used directly to control your heating and cooling system. Our teams are aware and actively working to resolve this issue.

We apologize for any inconvenience this may have caused.
Posted Nov 11, 2026 - 18:55 UTC
This incident affected: My Total Connect Comfort Application, Total Connect Comfort International Application, and Total Connect Comfort International Web Portal.